Refund Policy

Refund & Cancellation Policy

Silver Cabs Service

Website: silvercabsservice.com.au

ABN: 42183033872

Registered to: Gurpreet Singh

Registration Date: 10/07/2025


By booking or using our taxi services, you agree to comply with the following terms and conditions. These terms ensure a safe, fair, and reliable experience for all our customers and drivers.

1. Timely Arrival

Passengers are expected to be ready at the scheduled pickup location at the agreed time.

Delays may result in cancellation or additional waiting charges at the discretion of Silver Cabs Service.

2. Right to Refuse Service

We reserve the right to refuse service to any individual engaging in:

  • Abusive, threatening, or unsafe behavior
  • Illegal activities
  • Violations of driver safety protocols

The safety of both drivers and passengers is our top priority.

3. Cancellations

  • Cancellations must be made at least 1 hour before the scheduled pickup time to receive a full refund.
  • No-shows or last-minute cancellations (within 1 hour of pickup time) are not eligible for a refund.

(Refer to this policy for full terms and conditions.)

4. Service Changes and Updates

Silver Cabs Service reserves the right to update or modify these terms and conditions at any time without prior notice.

Customers are encouraged to review the terms periodically to stay informed of any changes.

5. Contact Us

For any questions or concerns, please contact us at:

Email: book@silvercabsservice.com.au